Services we offer
This Zello package is our basic solution and can be customized to meet each customer’s specific needs.
This package is an excellent starting point for implementing Radio over IP (RoIP). It utilizes employees’ personal or company-issued smartphones connected through either a cellular data connection or Wi-Fi to communicate with a centralized computer located at a site with reliable power and internet service. The system is paired with a radio that is selected to meet your organization’s operational requirements.
This solution helps improve communication coverage, easily expands communications by leveraging existing smartphones, reduces infrastructure costs, and provides a flexible gateway between radio and smartphone users.
This technology has already been successfully implemented by Calais Fire-EMS and Danforth Ambulance. Located in Washington County by RKC Communications. Both services have paired the system with Wi-Fi installed in their ambulances to maintain communications in areas with poor or no radio coverage, improving both operational effectiveness and responder safety.
Basic Zello Configuration Package
- Central Computer: We use high-quality Dell OptiPlex, Lenovo ThinkCentre, and Lenovo ThinkStation desktop computers to provide a reliable, cost-effective solution while keeping project costs budget-friendly. Systems may be new or refurbished depending on availability and customer preference. Customers may also supply their own compatible computer or request a brand-new system.
- 12-Volt Desktop Power Supply / Radio Enclosure: A 12-volt desktop power supply and radio enclosure are included. These components may be new or refurbished, depending on the radio model, availability, and customer preference.
- Land Mobile Radio (LMR): A VHF, UHF, 700/800 MHz, or 900 MHz mobile radio is required. The radio may be new or used, depending on the customer’s preference, system requirements, protocol compatibility, and the availability of used equipment. We can integrate with most LMR system types and protocols based on your specific application and operational requirements. Important: If the radio will be used on a P25 Phase I, P25 Phase II, or DMR Tier III system, the customer must provide a compatible radio that is programmed, and the designee MUST have and provide a copy of written authorization on the department’s official letterhead and must be signed by the highest-ranking official, to operate it in this configuration before moving forward. We are not able to program radios into these systems unless we have access to the system.
- Antenna System: A radio antenna for the specific band of radio you are using, NMO mount or magnetic-mount (mag-mount) antenna, and the required coaxial cable are included, depending on the installation requirements.
- Interface Cables: All necessary interface cables required to connect the radio, computer, and supporting hardware are included.
- If you have any questions regarding compatibility, system requirements, or your specific application, please contact us. We’ll be happy to help you determine the best solution for your organization. Contact us here
We can program the most common radios used in Washington County and are always expanding on customers’ needs.
Note: A letter of authorization is required for all public safety channel programming. The letter must contain the official letterhead and must be signed by the highest-ranking official
Radios we can program
- XTS 3000/1500/2500/5000
- XTL 1500/2500/5000
- PM1500
- HT 750/1250/1550
- PR 400
- CP 200/200d
- M1225
- CM 200/200d
- CM 300/300d
- Magone BPR 40
- Motorbo
- Maxtrac / M120 / M130 / Maxtrac 100 / M216
- Jedi Series HT1000 / MT 2000 Ect.
- Icom IC-F5061 / IC-F521 / IC-F6021 / IC-F621-2
- Kenwood NX5200 / NX5700 / NXP1200NV
- Vertex VX-7200
- SLR8000
- MTR 2000
- Astro Spectra
- Mintor 6 / 3,4,5 will be offered soon
- MTX8000
- MTS2000
If you have any questions about any radios or our services, please email us here
We can repair certain radios in-house with a fast turnaround time. Those radios are listed below; we will have to order parts for other radios, which will slow the process. We do our best to always expand on customers’ needs.
Radios we can fix right now
- Motorola HT-750, 1250, 1550
- Motorola XTS3000, 5000
- Motorola HT1000; limited parts
Commonly asked repairs – Portable Radios
- LCD Screen Replacements
- Speaker Replacements
- Mic Replacements
- Flexcable Replacements
- Knobs / Buttons / Keypads / Switches
- Housings, this includes refurbishment
- Seals
- Antennas
Disclaimer: we will not do (FM) FM Approved, (IS) Intrinsically Safe, (UL) Underwriters Laboratories
Commonly asked repairs – Mobile Radios
- LCD Screen Replacements
- Internal Speaker Replacements
- Knobs / Buttonsv/ Keypads / Switches
- Housings, this includes refurbishment.
Disclaimer: we will not do (FM) FM Approved, (IS) Intrinsically Safe, (UL) Underwriters Laboratories
If you have any questions about any radios or our services, please email us here